Calculations & string concatenation questions in customer feedback & site readiness forms

New functionality has been added to our customer feedback and site readiness forms. These web-based customer-facing forms now offer calculations and string concatenation questions.

We’ve added new functionality to our customer feedback and site readiness forms. These web-based customer-facing forms now offer calculations and string concatenation questions. The same great taste that was only available in our app-based forms is now freshly baked into our web-based forms.  

What does this mean exactly?

In short, you can now use the calculation question type in web-based customer feedback and site readiness forms to 

  • Add items like inspection scores, details from work orders, and other calculated values.
  • Get information on total work hours, find average inspection scores, and calculate costs within forms.

You can also take advantage of string concatenation questions in your customer feedback and site readiness forms. What’s this mean? String concatenation combines answers from an earlier question and displays the result. It’s helpful for skipping the need to re-enter data in a form or to give a quick review of the form’s contents by showing answers from several key questions posed earlier within the form.

For additional details on how to use these two new question types, be sure to check out the ProntoForms Knowledge Base.

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