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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Accelerated Digital Transformation

Iterate and deploy dynamic workflows rapidly

Enterprise-Grade Services

Digitization at speed and at scale

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

HVAC | Utilities | Elevators | Renewables

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Use Case Spotlight

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Customer Stories

TrueContext applied in enterprise environments

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What customers say about us

Events

Explore emerging trends with us at upcoming events

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Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

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Collaborate with industry peers

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Having trouble? Ask our product support team

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See how TrueContext can help your business

Must-have field service mobile apps for utility companies

Must have mobile apps for utility companies

Changes in the utilities industry — specifically the introduction of smart meters — have forced companies to adapt. Paper forms and clunky spreadsheets have been replaced by mobile apps that optimize workflows and provide faster, more efficient service. There are countless mobile apps to deploy into the hands of your field service team to accomplish this. Below are some of the key mobile apps that will boost performance in the field without shocking your system of processes.


Asset Management

Prolonged downtime not only slows your internal processes but also affects your bottom line. An asset management app allows your field technicians to inspect and maintain assets to virtually eliminate downtime. Determine site readiness, submit inspections, and build preventative maintenance programs to ensure your assets are successful from installation to upkeep. With built-in scheduling, you can automatically create maintenance events when an asset is due for repair or upkeep, without ever having to send a technician on site.

Any asset management form that is submitted can easily be retrieved and turned into a PDF, word document, or your customer-facing format of choice.


Environmental Management

Are you tired of search and rescue missions for completed inspection reports? With an environment management app, you can call off the search parties. These apps allow you to build a virtual database that keeps all reports in and place. It’s an efficient and effective way to show historical compliance.


Are you tired of reports that misunderstand compliance requirements? Embed guidelines directly into your environment management app to ensure that compliance requirements are met the first time. Are you tired of being tired? We don’t have an app for that. (We recommend another cup of coffee.)


Safety Management

What’s the definition of a shock absorber? Webster’s might not define it as an unsafe utility employee, but we do. The utilities industry is dangerous if meticulous safety audits are not enforced. A safety management app allows you to deploy and perform safety audits quickly. Dropdown menus speed up the process and advanced conditional logic lets you create rules to add or remove sections depending on user answers.


If an incident does occur, rich media capabilities enable pictures to be quickly captured, attached, and sent to safety managers. With notifications built-in, safety managers receive instant notifications when a safety violation occurs.


Analytics

The introduction of smart meters has increased the quantity of data that’s processed daily by utility companies. It’s no longer enough to manually input data into static spreadsheets and hope for the best.

Data needs to travel between hands rapidly, with real-time updates to analytics software. Better, it should be gathered together on one dashboard to allow for accelerated decision-making. An analytics app makes capturing data and harnessing the power of advanced analytics a breeze.


Conclusion

The best mobile apps for utility companies can be deployed quickly for fast business results but are flexible, secure, and scalable enough to both fix the roadblocks of today and solve the challenges of tomorrow.

That’s where TrueContext shines.

TrueContext is a low-code application platform for field service management that can deploy all the listed apps and more. With TrueContext you can power your utility field service team with a data ingestor for analytics, a compliance powerhouse, and an asset management pro — with or without a network connection.

Ready to ditch paper and embrace apps? Book a demo to see how TrueContext can fill in your utility app gaps.

TrueContext Editorial Team

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