Building facility management checklists are probably bringing on cluster headaches for field inspection operators these days, regardless of whether it’s a healthcare facility (hospitals, nursing homes and the like), a residential tower, a commercial block, or a manufacturing plant. The …
What could a product manager for one of the world’s largest fruit-breeding operations have in common with the person in charge of service operations management at Shell? A lot more than you’d think. We interviewed Carol Higgins, Product Manager at International …
Buzzwords frequently insert into everyday business talk. “Paradigm shift” and “lean”—popularized in the 1990s. “Disruptive”—taking hold in the mid-2000s. “Mindset”—a staple of the 2010s. These days, as we move into the paradigm shift caused by COVID-19, resulting in a mindset …
WBR Insights recently published their annual Emerging Technologies in Field Service report. This special edition of their annual report is especially interesting to us as it explores the topics of digital transformation and edge computing in the service sector – …
G2, a world leader in peer-to-peer review sites released its Spring 2021 Grid® Report for Mobile Forms Automation. Yet again, we’ve been named the category leader. A whopping 97% of users rated ProntoForms — the global leader in field-focused low-code …
During EMPOWER’20, members of ProntoForms’ Professional Services Team had the pleasure of connecting—virtually—with Patricia Peeters, Program Manager, Service Growth at Johnson Controls (JCI). In this session, Patricia shared how the global HVAC, electronics, and automotive parts organizations within JCI EMEA …
Sometimes a picture is worth a thousand words. We’re happy to announce that customers on the Enterprise Tier, or who have enabled the Customer Feedback Forms add-on for the Advanced Tier, can now use images in such forms. Get the …
Smart mobile device checklists for HVAC installation and maintenance are a core tool used by growing numbers of commercial contractors and technicians. Whether accessed by a cellphone or tablet, a digital HVAC preventative maintenance checklist makes sure service is completed …
