Signatures are the underrated hero in the field service story. Without sign-off, customers can question whether your company provided adequate service or even arrived on site. Add field team supervisors, job site owners, vendors, approval chains, and signatures begin to …
There’s a high cost to be paid for poor enterprise asset management (EAM). For capital-intensive sectors such as heavy manufacturing, oil and gas, and utilities, downtime is the single largest source of lost productivity and revenue. According to analyst company …
G2 (previously known as G2 Crowd), the world’s largest B2B tech marketplace, released its Fall 2019 Grid Report for Mobile Forms Automation Software. We’re pleased to announce that ProntoForms remains fully entrenched as a market leader in this highly competitive …
If you’re a current user of ServiceMax in the field — or are considering it — there’s a new reason to celebrate. This year, to expand its Service Execution Management platform, ServiceMax acquired real-time enterprise communications software Zinc. This acquisition …
We’re pleased to announce that FeaturedCustomers has named ProntoForms as a Market Leader in the category of Low-Code Development Platform in its Fall 2019 Customer Success Report. This announcement continues a magical trend of success for ProntoForms in this particular …
Exciting news! We’ve created even more ways for you to streamline data collection in the field. Our newest features are forged out of the growing integration of AI in field service, along with a strong focus on empowering field workers …
The tech industry loves acronyms—it has one of the richest abbreviated slang vocabularies of any industry. While this helps insiders to rapidly communicate with each other, it can leave the very people it’s meant to serve baffled. With Gartner’s newly …
Analytics: the secret weapon of field service digital transformation. As an organization that isn’t currently fuelled by analytics, it might feel like those around you have field superpowers. They are agile to market changes, complete ridiculous amounts of work orders, …
