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Imagine if the lines of business in your organization could build applications on their own. Applications that not only reduce costs and increase technician productivity, but also follow IT guidelines that span enterprise-grade scalability, integration, application use, and security compliance. …

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Signatures are the underrated hero in the field service story. Without sign-off, customers can question whether your company provided adequate service or even arrived on site. Add field team supervisors, job site owners, vendors, approval chains, and signatures begin to …

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If you’re a current user of ServiceMax in the field — or are considering it — there’s a new reason to celebrate. This year, to expand its Service Execution Management platform, ServiceMax acquired real-time enterprise communications software Zinc. This acquisition …