Spring is in the air, and we have some exciting news! G2 has just released its Spring 2023 Grid® Report for Mobile Forms Automation and named us the #1 choice overall and for enterprise organizations.
Our customers made this achievement possible. Thank you for choosing ProntoForms (now TrueContext) as your go-to platform for intuitive mobile forms automation to connect your field teams.
What is the significance of the G2 Grid® reports?
When making purchasing decisions, it’s always great to hear from people who have already tried and tested a product beforehand. Customer reviews, especially the ones listed on review and comparison platforms geared toward helping businesses make informed decisions, are some of the most trustworthy sources of information. That’s why G2 bases its Grid® Reports on valuable insights from actual software users who share their genuine thoughts and experiences.
With G2’s aggregated data from user product reviews, social media, and other online sources, millions of businesses have the power to make informed and more intelligent purchasing decisions.
The G2 grid® report for spring 2023
G2 has again recognized us as a mobile forms automation leader thanks to our outstanding customer satisfaction score and significant market presence. With over 250 reviews, our platform has received high praise from 98% of users, who rated it 4 or 5 stars. 94% of users believe we’re heading in the right direction, which is a testament to our commitment to delivering the best-in-class field experience. Notably, 92% of users would recommend our platform to others. Our enterprise clients have rated us above average in terms of satisfaction, as evidenced by this graph depicting our satisfaction rankings.
We also appear in several other notable places, such as the Salesforce AppExchange and G2’s Best Low-Code Development Platforms category.
Why do enterprise field service leaders love us for mobile forms automation?
In today’s fast-paced and ever-changing business landscape, high-performance service organizations must be able to adapt and grow. Leaders need robust and secure field service mobile forms automation apps that can handle complexity and change to help them deliver consistent and reliable service for technicians, contractors, and customers.
That’s where TrueContext comes in. Our platform provides leaders with valuable insights that inform real-time decision-making across the service organization. With us, they can power customer-centered service delivery with rich data at their field teams’ fingertips.
Customer feedback on mobile forms automation from ProntoForms (now TrueContext)
“I appreciate the flexibility and usability of ProntoForms (now TrueContext), which has enabled us to create mobile forms tailored to the specific needs of our business. The software’s seamless integration with other apps has streamlined our procedures and made our data collection more effective. In addition, the offline capability is a tremendous benefit as it allows us to collect data even in remote areas without internet access. Overall, ProntoForms has been a valuable asset to our business, and we highly recommend it to others looking for a reliable and user-friendly form software solution.” – Mike J., Account Manager (March 13, 2023)
“I appreciate the bulk editing features in ProntoForms (now TrueContext). They have saved time building and managing large inspections and audits.” – Bob O, Corporate Partnership, Environment, and Communication (March 10, 2023)
“ProntoForms (now TrueContext) is a versatile platform for creating mobile forms on smartphones and tablets. It remains a highly desirable tool because of its flexibility, which allows for creating customized end products. Customers appreciate the ability to include images and photos of completed jobs, which helps businesses focus on their most profitable areas.” – Verified User in E-Learning (March 01, 2023)
Ready to provide your field service team with a best-in-class experience?
Book a demo with us today. We’ll show you how to deliver consistent and reliable service for technicians, contractors, and customers and adapt to changing service requirements with unparalleled responsiveness with mobile forms automation.
