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Corporate Headquarters

ProntoForms Corporation
800-535 Legget Drive
Ottawa, Ontario
K2K 3B8 Canada

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Sales Engineer – ProntoForms

ProntoForms is a mobile workflow solution used by 2,500 business customers. Available for any smartphone or tablet, ProntoForms incorporates a mobile device App, a Web management portal to manage teams and data flow, and provides the ability to export or connect data to the back office or to popular cloud services.

Position Description:

The sales engineer is tasked with assisting the sales team in the closure of accounts with complex customer requirements. This person will find create and implement creative or enhanced ProntoForms solutions for substantially sized customers. The sales engineer helps customers to more quickly deploy the solution in their respective organization.

Key Responsibilities:

  • Evaluate customer requirements
    Assist sales managers in designing and implementing customer acceptable options for implementation
    • Business process and form workflow design
    • Drive the creation of specialized customer forms, enhancement and finalization
    • Develop customer proposals for custom implementations
    • Tracking of opportunity progression through the sales cycle
    • Project management through the sales closure process for large customers
    • Maintain account progression within Salesforce

  • Coordination and management of customer requirements
    • Creation of customer requirements documents
    • Organize and drive requirements through the ProntoForms organizational structure with the intent of finding solutions
    • Structure proposals based on feedback from development and customer support organizations
    • Manage custom implementations of specific projects through account closure

  • Coordinate closely with development and customer service organization to ensure prompt effective response to customers
    • Communicate and follows up with customers on proposal status and implementation plans
    • Develop and maintain effective communication channels with various levels in clients’ organization and provide necessary feedback to the sales team.

Position Qualifications and Personal Traits:

This is a highly technical and creative role. Bachelor’s degree in computer science or engineering preferred or equivalent technical sales experience. 5 plus years’ experience in SaaS, IT or Telecom engineering or technical sales and an understanding of telecommunications concepts and products. Candidate must be able to exhibit prior experience successfully participating in large customer sales. Must possess strong knowledge of wireless technology, applications and SAAS implementations.

The ideal candidate will be willing and able to effectively communicate throughout multiple levels of an organization. Excellent phone, Webinar, presentation and written communication skills. This person should have the ability to multi-task, rationalize responsibilities and establish suitable priorities. Also she/he should be able to maintain organizational effectiveness in a rapidly changing environment. They should be able to demonstrate initiative, flexibility and leadership skills.

Interested?
Please send your resume in confidence to




 
 
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