It's time for a new chapter.  We're changing our name to TrueContext. Find out more.

[Skip to Content]
get a demo      login       
Back to list view all press-releases

Mechanical Services provider eliminates 40,000 paper service tickets a year with ProntoForms

Gateway Mechanical has grown to be one of Western Canada's premier contractors for service and construction.

OTTAWA, ONTARIO--(March 4, 2014) - ProntoForms Corporation (TSXV:PFM), a leading mobile form business process solution for enterprises and SMBs, published a case study on Western Canadian firm Gateway Mechanical, and how it has deployed ProntoForms on smartphones and tablets to improve productivity and save on operational costs.

“With the incredible volume of service tickets generated by Gateway Mechanical annually, its usage of the ProntoForms solution to streamline processes serves as a replicable and scalable model for enterprises looking to do business better and faster,” said Alvaro Pombo, ProntoForms Founder and CEO.

With 300 mechanical technicians in the field and over 40,000 service tickets generated a year, Gateway Mechanical implemented ProntoForms to eliminate paper forms and data entry - a process that previously required 40 labor hours a week and now takes two minutes. In addition, invoice turnaround time has gone from three weeks down to one week.

“We were looking at digitizing processes for a long time. The company looked at a variety of options, including developing an in-house technology. None of the solutions were appropriate. Halfway through the ProntoForms demo, we were convinced that this was the answer for us.” explained Dave Herbert, Gateway Mechanical IT Manager.

To read the full ProntoForms Gateway Mechanical case study, visit:

About ProntoForms® and ProntoForms Corporation (

ProntoForms is a mobile workflow solution used by over 2,500 business customers to collect, receive and submit data in the field. Available for smartphones and tablets, the ProntoForms solution incorporates a mobile device App, a Web management portal to manage teams and data flow, and provides the ability to export or connect data to the back office or to popular cloud services. ProntoForms is the Frost & Sullivan winner of the North American Customer Value Leadership Award for Mobile Forms.

ProntoForms Corporation, formerly TrueContext Mobile Solutions Corporation, has a powerful and proprietary patent portfolio, from which the ProntoForms mobile App and Web reporting portal have been developed. The company trades on the TSXV under the symbol PFM. ProntoForms is the registered trademark of ProntoForms Inc., a wholly-owned subsidiary of ProntoForms Corporation.

Contact Information ProntoForms Corporation
Matthew Ross - Media Manager