ProntoForms’ White Paper on Improving Quality of Service with Mobile Solutions Chosen for Launch to Worldwide Business Research Members
OTTAWA, Canada – August 31, 2015 – ProntoForms Corporation (“ProntoForms” or the “Company”) (TSXV: PFM), maker of ProntoForms®, a mobile data collection and analytics platform, is pleased to announce that it has partnered with Worldwide Business Research to release a white paper titled, “Quality Service Demands Mobility.” The white paper will be launched to the public at the commencement of WBR’s Field Service East 2015, but the Field Service community has been given an exclusive first look.
“Worldwide Business Research is one of the world's leading providers of strategic business intelligence and a leader in field service events in North America,” said Alvaro Pombo, Founder and CEO of ProntoForms. “We’re honored that they have selected our white paper for advance launch at the Field Service East 2015 event to more than 10,000 of their senior executive members.”
“Fact is, those who fail to adopt mobile solutions now to enhance service offerings are stuck with the disadvantages of using manual, unreliable data collection and sharing methods,” continued Mr. Pombo. “Businesses that are not using mobile solutions are facing the risk of losing customer service data, which may be confidential. They also often face losing customer requests and communications, which lead to deteriorated service quality. What we are now seeing is that even though businesses have been slow in adopting mobile solutions, they are now beginning to realize the clear benefits of these solutions and their impact on saving resources and improving service quality.”
This white paper highlights the customer service pitfalls of manual data collection and how mobile solutions have equipped enterprises to provide exceptional service to their clientele.WBR’s Field Service conference series has chosen to share this white paper with its service and support community. WBR, the world’s biggest large-scale conference organizer, launched Field Service in 2002 to support the growth of the field service industry. Professionals can learn from interactive roundtables, case study presentations, one-on-one Q&As and more. This year’s fall conference will take place from Sept. 30 to Oct. 2 in Atlanta, GA.
About Field Service
WBR launched Field Service in 2002 and have been dedicated to supporting the growth of the service industry ever since. What started off as 100 people in a room discussing the future of service has become 500 senior-level service executives being inspired while learning and developing their company as well as their careers.
ProntoForms is a mobile workflow platform used by more than 3,500 businesses to collect and analyze field data with smartphones and tablets. Our product delivers an intuitive, secure and scalable solution for mobilizing business processes, with a very low total cost of ownership. Our customers harness the solution to increase productivity and reduce cost, improve quality of service and mitigate risks.
ProntoForms is the winner of the 2015 Frost & Sullivan Competitive Strategy Innovation and Leadership Award for the Mobile Forms Industry.
The company trades on the TSXV under the symbol PFM. ProntoForms is the registered trademark of ProntoForms Inc., a wholly owned subsidiary of ProntoForms Corporation
Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.
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