Global medical device manufacturer empowers over 800 field technicians with ProntoForms

ProntoForms empowers field engineers to reliably handle complex service of sophisticated medical equipment within regulations

OTTAWA, Ont. - May 12th, 2021 - ProntoForms Corporation (TSXV: PFM), the global leader in field-focused low-code application platforms for enterprise, announced today a global medical device manufacturer completed a phased roll-out to over 800 field technicians. 

The global medical brand, with over $10B of annual sales and operations in over 100 countries, manufactures sophisticated healthcare equipment that is installed in hospitals, clinics, and care facilities. They needed a solution to help technicians reliably handle complex inspections and preventative maintenance within strict, evolving healthcare regulations. They also needed to generate proof of service reports for audits using custom documents and contextual routing workflows. 

It was critical that their solution seamlessly integrate with their deployment of Salesforce Field Service. By extension, since many hospital floors limit or forbid devices connected to cell or WIFI networks, ProntoForms’ capabilities to send data between apps without a network connection and to complete and submit work offline were critical for their ultimate deployment of ProntoForms.

Expanding Globally and Functionally

The organization’s product line workflow roll-out was expedited by five months based on implementation success. They are exploring deploying ProntoForms into a new use case and into new geographies; aftermarket service/repair inspection, and implementation into European divisions.

“We’re pleased by this organization’s impressive ramp-up and the further opportunities for expansion,” Alvaro Pombo, Founder and Chief Executive Officer of ProntoForms. “With such a focus on compliance, ProntoForms was the right fit for them. As medical field engineers’ work—and the rigorous compliance surrounding that work—becomes more complex, ProntoForms adds a powerful agility to meet their aftermarket maintenance and service objectives. Ultimately, in the medical manufacturing industry, this means delivering on a simpler, painless audit experience and the ability to rapidly update workflows whenever regulations or protocols change.”

About ProntoForms Corporation

ProntoForms is the global leader in field-focused low-code application platforms for enterprise. The Company's solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record. 

The Company’s 100,000+ subscribers harness the intuitive, secure, and scalable solution to increase productivity, improve quality of service, and mitigate risks. The Company is based in Ottawa, Canada, and trades on the TSXV under the symbol PFM. ProntoForms is the registered trademark of ProntoForms Inc., a wholly owned subsidiary of ProntoForms Corporation