Digital Transformation Insights: Looking back at 2020 and moving forward into 2021

This virtual town hall brings together field service expertise and learnings from ProntoForms, an organization that has helped deploy countless COVID-related and 2020 response apps in the past year, and one of their prominent customers who will discuss strategies and actions that has helped their organization stay agile and accelerate digital transformation to meet new and unique service requirements and health and safety guidelines.

Key takeaways:

• Learning about the macrotrends that impacted field service in 2020 and what to expect in 2021
• How to plan for meeting digital transformation objectives in an increasingly complex and unpredictable environment
• How to stay agile to a constantly changing markets and compliance requirements
• Best practices from a large customer on how to achieve field service goals in 2021 using learnings from 2020

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