FIELD SERVICE CONNECT 2021
Exploring New & Expanded Revenue Opportunities for Future Growth
The pandemic taught field service professionals a lot about their field force's resilience, speed and agility. Many pivoted their business models quickly under duress, but some business sectors have been slower to recover as customer demand has not returned to pre-pandemic levels.
- How have companies recaptured revenue by exploring new/different business sectors?
- What other business sectors or field technician processes offered revenue opportunities and how did companies seize them?
- How were field technicians rapidly onboarded and trained in new areas to respond to these business opportunities?
VP Global Customer Service
Dürr Systems Inc.
Director of Parts & Service Sales
Acme Manufacturing Company
VP of Marketing