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The Field Service Analyst's Take with the Service Council

It's not enough to feel field service changes in the air. Find out the concrete stats behind the technician crisis shaping the future of field service. Join John Carroll, CEO and Founder of the Service Council, as he discusses key findings from the Voice of the Field Service Engineer Survey of over 700 field technicians. Learn what inspires and frustrates field techs and gain deeper insight into how their job satisfaction directly impacts customer satisfaction. As a bonus, you’ll discover the strategies and technology companies are using to increase satisfaction for technicians and customers alike.
  • Alvaro Pombo, Founder & CEO, ProntoForms
  • Danika Weiss, ABM Manager, ProntoForms