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ProntoForms empowers digital transformation for PrimeLine Utility Services

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annual savings

1 : 3.5

Cost : Benefit ratio

ProntoForms is the global leader in no-code app development platforms for field teams. In Nucleus Research's ROI Case Study, our company was recognized for delivering substantial benefits for PrimeLine Utility Services. The company is a leading construction, maintenance, and design solutions provider for the electric, gas, and telecommunication industries.

Nucleus Research is a global provider of ROI-focused technology research and advisory services. Its case studies accurately quantify ROI using the same diligence and approach financial decision-makers use to ensure credibility. Insight into the precise value that a technology solution provides and its potential returns is obtained through Nucleus Research's ROI Case Study.

Improved business agility through digitization

PrimeLine turned to ProntoForms for assistance with its digital transformation efforts. It lacked a centralized system to process forms and submissions and relied on paper and Excel processes. Ad-hoc analytics and report generation were nearly impossible. Form submission processes were slow and contained human errors due to data entry. PrimeLine lacked visibility and faced difficulties gathering and reporting safety data to regulatory agencies. Negative impacts included fines and a poor customer experience.

Key benefits gained from ProntoForms include:

  • Improved compliance. Reduced fines by over $50,000 per year.
  • Improved safety reporting processes. Saved multiple contracts $3M to $5M per year.
  • Increased revenue. Generated over $100,000 in profit per year.
  • Reduced operational costs. Accumulated over $30,000 per year in paper savings.


According to Nucleus Research

Indirect benefits quantified include reduced customer churn from improved safety reporting, increased profits from new lines of business, and time savings for clerks from eliminated data entry. The improved productivity benefit is multiplied by a correction factor to account for the inefficient transfer of time between time saved and additional time spent working.

Support your field teams

If you're a service-driven enterprise, we've built and tested our field team platform specifically for your organization's needs. Download this ROI case study to learn how deploying ProntoForms can help you rapidly automate your processes, save you money, and increase your revenue-generating capabilities.

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