When field workers are on site, they often need detailed work instructions or standard operations procedures that ensure they perform complex tasks accurately and in a consistent way.
These instructions may come in the form of long descriptions or job steps that are difficult to read on the small screen of a mobile device, particularly when unformatted or written as a wall of text. This can lead to non-adherence to standard operating procedures, missed steps, or even mishandled assets or procedures.
Formatted Question Text allows those who build forms to use basic text formatting tools like bold, italics, bulleted/numbered lists, and header sizes when creating questions.
This customization means questions are easier to read on small mobile devices, and ultimately result in readable, easier to follow, and visually-appealing work instructions that technicians are happier to adopt.
"Our 640+ end-users are very pleased with the product and we've created many efficiencies that we did not have with paper audits. Completing audits is a very simple process using the app on your device. However, as an administrator, setting up the forms and understanding how to set up destinations has been the most challenging part of this process for myself. Thankfully, your tech support team has been very helpful in troubleshooting..."
PASSENGER SAFETY SERVICE OPERATIONS DIRECTOR
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