RECORDED WEBINAR
2020 Service Leader's Agenda: Thought Leaders Weigh In
According to Service Council's 2020 Service Leader's Agenda Survey, 77% of heavy manufacturing leaders identify changing customer expectations as their number one challenge. Curious what other challenges they're facing and how you can future-proof your organization against them?
Buddy Saucier, Vice President of HVAC Service at Johnson Controls, Chris Gera, Managing Director and Senior Analyst for Service Council, and Mark Scott, VP of Marketing at ProntoForms discuss the macrotrends shaping the future of field service and how innovative leaders are tackling them.
Key takeaways:
- Discover what Service Council's research says about the challenges, roadblocks, and biggest investments in field service today
- Hear best practices from a transformation-minded Fortune 100 VP
- Learn how low-code apps are used in the field to turn macrotrends into competitive advantages
Your hosts:
Mark Scott
VP, Marketing
ProntoForms
Buddy Saucier
VP HVAC Service
Johnson Controls
John Carroll
CEO
Service Council
Related Content
Johnson Controls empowers field technicians
Read how JCI has scaled ProntoForms to fundamentally change the way they do business & increase their customer’s satisfaction.
AAA Improves Compliance & Safety with Mobile Devices and the Cloud
See how safety data collected on mobile devices used with a cloud-based back-office system can radically transform your EHS program.
Five ProntoForms and Salesforce Deployments that Drive Excellence in the Field
We break down five ProntoForms-Salesforce deployments that were creatively implemented to solve several common business and operational challenges.
Ready to unleash productivity?
Get a demo and start a trial today.
By submitting this form, you agree to our Privacy Policy.