"With one hour of savings per day for 200 users, that's 4,200 hours per month. It equals out to about $180K/month in savings."
Remote Feed Supervisor
- Improve efficiency in the field
- Auditable history of repairs and inspections
- Prove compliance with safety and environmental bodies
- Saved $2.1 million per year on technician hours alone
- Automated asset tracking and repair workflow
- Transformed multi-day audit turnaround to immediate
Cooke Aquaculture is the largest producer of Atlantic Salmon in North America.
Because much of their work is done aboard a ship, Cooke Aquaculture needed a way for employees to perform inspections without having to worry about paperwork getting damaged with water or lost in the wind.
Additionally, Cooke Aquaculture was looking for a way to make submitted forms more easily auditable.
The company prides itself on being a forward-looking company, and replacing their paper-based asset inspections with a solution using mobile devices and the cloud was a natural step.
Cooke Aquaculture operations are regulated by several governing bodies, so the mobile solution had to enable the company to quickly prove compliance to many different institutions.
Cooke Aquaculture transformed its asset inspection processes by replacing paper-based forms with smart mobile forms and a cloud-based management system that operates in real time.
The end-to-end mobile solution begins with field technicians using iPhone or iPad to perform inspections of boats, equipment, and nets. Once a manager completes an inspection, the automated workflow solution uploads the data into SharePoint.
Should an asset in the field require maintenance, the inspection data is seamlessly dispatched to a site manager who can review the submitted form, including images, to determine who should perform the repairs.
The system makes it easy for Cooke Aquaculture to track assets and employee timesheets, and quickly prove safety and environmental compliance to any inspectors and auditors.
Using mobile forms to streamline data collection and asset repair processes has allowed Cooke Aquaculture to improve productivity in the field and in the office. Maintenance records and timesheet documents can be accessed immediately, rather than having staff rummage through filing cabinets. All the files are stored safely in SharePoint, just a quick search away.
"Cooke is perceived as a forward-thinking company; we're always looking for better ways to do things, and I believe that ProntoForms is one of those ways," said Sherri Deveau, Cooke's Business Support Analyst. "If an auditing team wants to see timesheets or site information that's been submitted, we can just go in and access whatever it is that we're looking for and forward it onto the auditor, so it's instantaneous as far as getting information to them."
"We're almost 100% paperless now in our department because of ProntoForms," says Mark Fraser, Remote Feed Supervisor at Cooke Aquaculture. "With one hour of savings per day for 200 users, that's 4,200 hours per month. It equals out to about $180K/month in savings."
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Past & upcoming events
The Conference for Leaders in Customer Success, Service & Support.
Join a KONE executive, business analyst, and field service engineer as they dive into the impacts of rapid automation.
Join ProntoForms, the Service Council, and a packed panel of subject matter experts and industry leaders, as we explore what best-in-class organizations are prioritizing in building a Mental Health, Wellness & Safety driven culture.
This stacked panel brings together field service leaders from GOJO/Purell, Orthoclinal Diagnostics, and Elekta to talk top priorities as they head into 2022. This free virtual event will give you a front-row seat as you gain insights and listen to a few predictions about what lies ahead for organizations with field service teams.
Digital transformation is no longer a nice-to-have for field organizations—it's table stakes. Ditching paper or outdated processes and moving towards rich data collection and visibility has never been more important. Join our session to understand the fundamentals of digital transformation, the macroeconomic factors driving it in field service, and how you can accelerate your organization's digital transformation journey today.
Data is everything when it comes to staying compliant and agile. Shawna Zitrick, Alcon's Business Operations Manager and Mark Scott, ProntoForms' VP of Marketing discuss how low-code apps along with a killer FSM platform streamlines admin work, makes compliance easier, and keeps medical device manufacturing organizations agile.
Our EMPOWER21 User Conference was a huge sucess! If you work in field service, it's the perfect blend of Fortune 500 thought leadership from stellar companies like KONE, Philips, PG&E, and Shell, product best practices, and insider tips. Don't miss out!
Exploring New & Expanded Revenue Opportunities for Future Growth Abstract Blurb: The pandemic taught field service professionals a lot about their field force's resilience, speed and agility. Find out how service leaders pivoted their business models to capture revenue through new/different business sectors, and improved processes for onboarding and training technicians in these new sectors to maximize this revenue.
Field technicians are the customers' face of the company and techs' job processes—for good or bad—influence their happiness and job satisfaction. But what happens when many technicians are debating their future in field service? Join a stacked field panel that brings together executives and technicians from Schneider Electric, Trane Technologies, and Cummins to talk shop on improving satisfaction across the board.
At Phillips Healthcare, low-code apps are part of their solution for ensuring technicians automatically complete work in-compliance and that potential audits are painless. Join us as we dive deep into exactly how Philips uses ProntoForms to service some of the most stringently regulated assets on the planet.
SUEZ, a global water expert in the water and waste sectors, was looking to improve operational efficiency and put the right tools in technicians' hands. Watch this webinar for a deep dive into how digital transformation in asset management is possible with custom field apps and agile technology.
Gain valuable insights from a squad with numerous years of field service experience working at Fortune 500 companies. Pat Foley, ProntoForms' Client Director will be joined by Dominique Vaes, Founder and Senior Partner at Field Service in Motion, and Johan Franck, Associate Partner at Field Service in Motion, to discuss their lessons learned with digital transformation trends. Come learn how to hit targets no matter how agile and fast digital goals are becoming.
Don't make rush digital transformation decisions or implementation mistakes. Chris Bade, VP Field Service & Customer Support at Analogic Corporation and David B. Bishop, Director of Service Operations, Building Solutions North America at Johnson Controls discuss how to ensure internal buy-in and business goal alignment in your organization and that tech you invest in today will delivers value to your customers in the long-run.
Service Council and ProntoForms get together for a fluffy talk on lofty dreams of achieving digital transformation nirvana, but for actionable and meaningful takeaways to help you build out your bulletproof digital transformation strategy for 2021.
This virtual town hall brings together field service expertise and learnings from ProntoForms, an organization that has helped deploy countless COVID-related and 2020 response apps in the past year, and one of their prominent customers who will discuss strategies and actions that has helped their organization stay agile and accelerate digital transformation to meet new and unique service requirements and health and safety guidelines
Learn, innovate, and network. Whether you're a seasoned ProntoForms guru or just getting started with digital transformation and field automation, get ready to become a field efficiency and safety hero at the EMPOWER'20 virtual conference.
Hear from inspiring keynote speaker Jon Barr, CIO of KONE Americas, and watch virtual panels with Ryan Tidd, the Engine Operations Capability and Innovation Director at Cummins, and ProntoForms' VP of Operations and scaling expert, Aly Mawani.