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ProntoForms Customer Impact Report


ProntoForms drives quantifiable business ROI for the many large and enterprise customers who rely on us to keep their operations running efficiently. Global brands with hundreds to thousands of field technicians and engineers use our field team platform to achieve positive business outcomes.

We wanted to establish the return on investment organizations have obtained from deploying ProntoForms. To achieve this goal, we have developed the ProntoForms Customer Impact Report.

The report focuses on the following areas:

  • Technician effectiveness
  • Empowering the entire field team
  • Technician productivity
  • Safety & compliance

Key data points from the report:

  • 89% of our customers credit ProntoForms with a reduced administrative burden
  • 83% reported an increase in technician job satisfaction
  • 65% noted an improvement in their first-time fix rate.

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