WBR Insights: Emerging Technologies in Field Service 2021

The CTOs, innovation leaders, and field service teams that put new, cutting-edge technologies into service last year have just scratched the surface of what these digital tools can accomplish. This special version of the annual “Emerging Technologies” field service report will explore the sophistication of field service teams’ technology programs, revealing how organizations are tracking the status and reliability of their assets while meeting customer demands for service using new software and hardware.

In reading this report, you’ll also learn how field service organizations are incorporating edge computing into their operations, gaining key insights into how this technology can transform data analysis, streamline service delivery, improve operational efficiency, and enhance the many tools and technologies your organization uses today.