"The mobile solution [deployed to 50 users] tracks costs in real time, gives us full visibility into each project, and helps us make better business decisions."
- Tighten processes for increased efficiency
- Improve return on investment
- Over $250,000 saved in 2015 just on the administrative side
- Significantly improved efficiency
- More informed business decisions due to integration with analytics engine
Pesado Energy Services is a Mississippi-based pipeline construction company specializing in both new construction and maintenance projects in the energy industry.
"We were kind of shooting from the hip when it came to setting up a new job," says Jeff Peel, Chief Operating Officer. There was no formal documentation that outlined the scope of the job or the workers and equipment needed.
For Pesado, tracking on-the-job expenses is critical, as they essentially eat into the profit margin. But to track these expenses, the company was relying on time-consuming manual processes, which offered little return on investment. "We can't make a lot of money when someone's sitting in a room just looking at paper."
The administrative side of the business also racked up high costs. "We were spending a ton of money on staff doing our audit procedures, from safety to expense reports." These audits are ongoing in the heavily regulated energy industry.
Collected field data was vulnerable to inaccuracies. "It's like the old game of telephone. If there's 10 people involved in getting data to an end destination, it's going to get distorted, and at some point, it's going to break down."
To tighten its business processes, Pesado equipped its field techs with ProntoForms on iOS devices. ProntoForms is the leading smartphone and tablet mobile forms application that enables swift, accurate, and media-rich field data collection.
"Data gets captured accurately and in a timely manner," says Peel. "We've been able to shorten up that point A to point B."
One of the most crucial forms that Pesado has mobilized is a Job Number Request, which is completed by a supervisor whenever the company takes on a new project. The form outlines the equipment needed for the job, the customer, the location, and even how much the job will cost. As soon as the form is submitted, everyone involved in the project is notified and can get started immediately. "It's really allowed for us to operate and collaborate better, and be quicker and more proactive."
Pesado has seen substantial savings on the administrative side. For instance, the labor scheduling process has been completely revamped. The new mobile solution allows the company to immediately see if a field worker is qualified to be working on a specific job, as each customer has different qualification requirements. This gives Pesado ample time to either find a replacement or get that worker qualified.
"ProntoForms has not only saved us over $250,000 in administration costs, but the mobile solution has also transformed the way we run our business."
Renting equipment can cost hundreds or even thousands of dollars every day. ProntoForms provides Pesado with a full overview of which equipment is required for each job and the length of time that job will require, making it easy to optimize the use of each asset and minimize costs.
Tracking expenses was once relegated to time-consuming, paper-based processes. But now Peel can see, in real time, all incoming expenses, allowing him to evaluate and review cash flow and the profit margin on each project.
ProntoForms integrates seamlessly with Pesado's 3rd-party analytics engine, allowing the company to extract insights from collected data. The company can now easily measure key performance indicators, such as the costs associated with a specific job.
"The mobile solution tracks costs in real time, gives us full visibility into each project, and helps us make better business decisions," says Peel. "Having real-time access to relevant job data gives us the power to do our job better today, tomorrow, and down the road - and become a more profitable business."
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Past & upcoming events
At Phillips Healthcare, low-code apps are part of their solution for ensuring technicians automatically complete work in-compliance and that potential audits are painless. Join us as we dive deep into exactly how Philips uses ProntoForms to service some of the most stringently regulated assets on the planet.
Gain valuable insights from a squad with numerous years of field service experience working at Fortune 500 companies. Pat Foley, ProntoForms' Client Director will be joined by Dominique Vaes, Founder and Senior Partner at Field Service in Motion, and Johan Franck, Associate Partner at Field Service in Motion, to discuss their lessons learned with digital transformation trends. Come learn how to hit targets no matter how agile and fast digital goals are becoming.
In this session discover:
- How digital transformation is now table stakes in 2021
- What leading field organizations are asking about digital transformation
- How to gain organizational commitment and then manage change
- The power of low-code apps for field service productivity
Don't make rush digital transformation decisions or implementation mistakes. Chris Bade, VP Field Service & Customer Support at Analogic Corporation and David B. Bishop, Director of Service Operations, Building Solutions North America at Johnson Controls discuss how to ensure internal buy-in and business goal alignment in your organization and that tech you invest in today will delivers value to your customers in the long-run.
Teamwork provides a multi-user workflow so mobile users can easily transfer forms for work in progress. The result? True collaboration in the field. Supervisors or team leads can track the work performed and unassign or reassign work.
WATCH THE DEMO
Service Council and ProntoForms get together for a fluffy talk on lofty dreams of achieving digital transformation nirvana, but for actionable and meaningful takeaways to help you build out your bulletproof digital transformation strategy for 2021.
This virtual town hall brings together field service expertise and learnings from ProntoForms, an organization that has helped deploy countless COVID-related and 2020 response apps in the past year, and one of their prominent customers who will discuss strategies and actions that has helped their organization stay agile and accelerate digital transformation to meet new and unique service requirements and health and safety guidelines
Field and tech executives join Alvaro Pombo, CEO of ProntoForms, to discuss how their organizations have accelerated their digital transformation and tackled the growing demands and evolving requirements of this new business climate.
Learn, innovate, and network. Whether you're a seasoned ProntoForms guru or just getting started with digital transformation and field automation, get ready to become a field efficiency and safety hero at the EMPOWER'20 virtual conference.
Hear from inspiring keynote speaker Jon Barr, CIO of KONE Americas, and watch virtual panels with Ryan Tidd, the Engine Operations Capability and Innovation Director at Cummins, and ProntoForms' VP of Operations and scaling expert, Aly Mawani.