Tavern in the Square goes paperless with ProntoForms
"There's lots of information out there. But how can you go through that information and figure out where the best place is to apply positive energy to move the business forward? That's a great thing that the tool does."
Director of Culinary Operations
- Cut down on the volume of paper by going mobile
- Improve the quality of safety and sanitation
- Track trends over time to improve overall performance
- Eliminated large amounts of paperwork
- Established easily accessible trend reports to push performance
In 2004, the Red Sox won the World Series. That same year, the first Tavern in the Square opened its doors in Boston. Over the years, Tavern in the Square has evolved from a sports bar into several full-service restaurants which feature sizeable bars and patios.
Paul Booras, Director of Culinary Operations, performs thorough restaurant inspections. Prior to ProntoForms, operators would tend to use between 25 and 30 sheets of paper every day.
Booras has mobilized restaurant inspection forms with ProntoForms. "I come into the restaurant and spend about an hour going through the entire back of the restaurant, station by station, area by area, to see if it is set up properly and assess the safety and sanitation aspects of it, to look at how the facility is being maintained."
Switching to the ProntoForms platform on BlackBerry allows Booras to maximize efficiency and minimize paperwork and errors. The BlackBerry gives the desired speed with the benefits of a touch screen.
ProntoForms has provided Tavern in the Square with the information needed to elevate business performance. "I send a report, when I complete it, to the general manager of a location, and it gives me a long-term permanent record that I can use as a baseline to push performance," says Booras.
"There's lots of information out there, but how can you go through that information and figure out where the best place is to apply positive effort or positive energy to move the business forward? That's the great thing that the tool does."
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Past & upcoming events
Join us at the Canadian Elevator Contractors Association conference in Halifax
EMPOWER'23 is coming to Europe and we're bringing insightful customer panels, networking opportunities, and executive insights from the biggest and best field organizations.
Europe's best event for service leaders to gather to discuss the major transformations due to globalization, digitization and changing customer behaviours.
Join a KONE executive, business analyst, and field service engineer as they dive into the impacts of rapid automation.
Join ProntoForms, the Service Council, and a packed panel of subject matter experts and industry leaders, as we explore what best-in-class organizations are prioritizing in building a Mental Health, Wellness & Safety driven culture.
This stacked panel brings together field service leaders from GOJO/Purell, Orthoclinal Diagnostics, and Elekta to talk top priorities as they head into 2022. This free virtual event will give you a front-row seat as you gain insights and listen to a few predictions about what lies ahead for organizations with field service teams.
Digital transformation is no longer a nice-to-have for field organizations—it's table stakes. Ditching paper or outdated processes and moving towards rich data collection and visibility has never been more important. Join our session to understand the fundamentals of digital transformation, the macroeconomic factors driving it in field service, and how you can accelerate your organization's digital transformation journey today.
Data is everything when it comes to staying compliant and agile. Shawna Zitrick, Alcon's Business Operations Manager and Mark Scott, ProntoForms' VP of Marketing discuss how low-code apps along with a killer FSM platform streamlines admin work, makes compliance easier, and keeps medical device manufacturing organizations agile.
Our EMPOWER21 User Conference was a huge sucess! If you work in field service, it's the perfect blend of Fortune 500 thought leadership from stellar companies like KONE, Philips, PG&E, and Shell, product best practices, and insider tips. Don't miss out!
Exploring New & Expanded Revenue Opportunities for Future Growth Abstract Blurb: The pandemic taught field service professionals a lot about their field force's resilience, speed and agility. Find out how service leaders pivoted their business models to capture revenue through new/different business sectors, and improved processes for onboarding and training technicians in these new sectors to maximize this revenue.
Field technicians are the customers' face of the company and techs' job processes—for good or bad—influence their happiness and job satisfaction. But what happens when many technicians are debating their future in field service? Join a stacked field panel that brings together executives and technicians from Schneider Electric, Trane Technologies, and Cummins to talk shop on improving satisfaction across the board.
At Phillips Healthcare, low-code apps are part of their solution for ensuring technicians automatically complete work in-compliance and that potential audits are painless. Join us as we dive deep into exactly how Philips uses ProntoForms to service some of the most stringently regulated assets on the planet.
SUEZ, a global water expert in the water and waste sectors, was looking to improve operational efficiency and put the right tools in technicians' hands. Watch this webinar for a deep dive into how digital transformation in asset management is possible with custom field apps and agile technology.
Gain valuable insights from a squad with numerous years of field service experience working at Fortune 500 companies. Pat Foley, ProntoForms' Client Director will be joined by Dominique Vaes, Founder and Senior Partner at Field Service in Motion, and Johan Franck, Associate Partner at Field Service in Motion, to discuss their lessons learned with digital transformation trends. Come learn how to hit targets no matter how agile and fast digital goals are becoming.
Don't make rush digital transformation decisions or implementation mistakes. Chris Bade, VP Field Service & Customer Support at Analogic Corporation and David B. Bishop, Director of Service Operations, Building Solutions North America at Johnson Controls discuss how to ensure internal buy-in and business goal alignment in your organization and that tech you invest in today will delivers value to your customers in the long-run.
Service Council and ProntoForms get together for a fluffy talk on lofty dreams of achieving digital transformation nirvana, but for actionable and meaningful takeaways to help you build out your bulletproof digital transformation strategy for 2021.
This virtual town hall brings together field service expertise and learnings from ProntoForms, an organization that has helped deploy countless COVID-related and 2020 response apps in the past year, and one of their prominent customers who will discuss strategies and actions that has helped their organization stay agile and accelerate digital transformation to meet new and unique service requirements and health and safety guidelines
Field and tech executives join Alvaro Pombo, CEO of ProntoForms, to discuss how their organizations have accelerated their digital transformation and tackled the growing demands and evolving requirements of this new business climate.
Learn, innovate, and network. Whether you're a seasoned ProntoForms guru or just getting started with digital transformation and field automation, get ready to become a field efficiency and safety hero at the EMPOWER'20 virtual conference.
Hear from inspiring keynote speaker Jon Barr, CIO of KONE Americas, and watch virtual panels with Ryan Tidd, the Engine Operations Capability and Innovation Director at Cummins, and ProntoForms' VP of Operations and scaling expert, Aly Mawani.
Discover how Service Council, ServiceMax, and ProntoForms explored what Philips Healthcare and Medtronic are doing to empower their service business through digital transformation.