Empowering technicians across the services ecosystem
Put context and intelligence into the hands of your technicians with mobile forms apps
How we help your service teams
Service teams and sub-contractors that have the right tools extend equipment and assets' lifespans, stay safe, and improve data collection across processes.
Site and asset inspections
Increase asset uptime and ensure sites are ready for service with inspections that put context and intelligence directly in the hands of your techs.
Health, safety & environment (HSE)
Monitor and enforce standards to keep technicians safe. Ensure procedures are followed correctly to avoid onsite accidents and work stoppages.
Preventative maintenance
Collect rich asset service data to feed predictive maintenance processes, while producing proof of service documentation for SLAs.
Audits
Empower techs to effortlessly record a thorough digital record of compliance activities for seamless audits.
Installations
Mandate installations within compliance requirements with custom questions and tailored installation workflows.
"Ultimately by automating the data flow, we minimized the budget impact of manual work, of retrieving and loading that data. The impact of that to users is they don't have to key in that data again... That saves the users a lot of time and they have high satisfaction."
Ginger Blainey
Manager
Manager
Route data from key systems to give service teams context and intelligence
Ensure detailed asset and job information is pre-filled in-form before the technician starts the service call. Use IT-approved point-and-click integrations or API/web hook functionality to pull live contextual data from your systems of record, EAM, APM, EHS, FSM, IoT, and even customer systems. Or, pre-load data like job location, directions, contextual asset history, and asset readiness for offline use in the field.
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Ensure compliance and prevent work stoppages
Technicians need to make it home safely. From asset installation to inspections, have complete auditability and standardization of operating procedures with OSHA safety guidelines and compliance regulations built into workflows.
Provide stakeholders with complete, detailed visibility into equipment and assets
Get closer to your stakeholders and ensure transparency with detailed, custom customer, equipment, or asset-specific reports (PDF, Word, XLS, JSON, XML, CSV, and HTML) sent from the field to inboxes in real-time. .
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Increase field team productivity and first-time fix rates
Ensure field teams arrive on-site with context and intelligence built into their work processes to complete jobs on the first visit. Have jobs that span more than one site visit or contractor? Use our Teamwork feature to reassign work in progress including jobs that span multiple shifts or time periods.
SEE APP FEATURESEmpower your service teams
Get a demo and start a trial today.
or call us 1-888-282-4184