Global pandemics create a surge of new patients in healthcare facilities—clinics and hospitals— that completely overwhelm its staff and operations. We’re now witnessing this crisis with COVID-19 in Europe and it’s an emergency now looming in America. The most vulnerable …
Quality control is a leading concern with COVID-19 spreading across the world. The impact is especially felt in the life sciences sector where health care workers and field technicians are being stretched to their limits. How can rigorous quality control …
Does your company equip its field service technicians with the emergency management apps and damage assessment apps they need to execute swift emergency response? Your organization’s emergency response efficacy will be determined by how your teams meet three key challenges. …
Let’s put something on the operating table: from anesthesia machines to imaging equipment, the global market for medical devices is huge. By 2023, it’s set to be worth $208B in the US alone and a part of the wider 20% of …
Construction safety is incredibly important. The 2016 Canadian Occupational Health and Safety Act (OHSA) found one in five workplace fatalities occurred in the construction industry. That rate hasn’t changed much. More than two years later, EHS Today reported out of …
Adopting progressive digital processes is a key competitive differentiator for field service organizations. In fact, according to Service Council’s 2020 Service Leader’s Agenda, technology for field service business operations is the most significant investment increase in 2020. Often times, this …
The world of field service is changing. A new generation of technologies and asset management software is transforming heavy industry into advanced manufacturing entities of the future. But there are forces bearing down on that future. What are they? According …
Mobile app solutions are a key player in the shifting tech-enabled field service ecosystem. Despite the agility and optimization that come with switching to digital processes, many field service organizations perceive moving from paper to digital solutions as a relinquishing …
