This is the first article in our series on how the ProntoForms UX team helps foster a best-in-class user experience for a diverse customer base. What is user experience? Every UX designer has their own definition, but essentially, UX is …
ProntoForms has joined an integration partnership program with ServiceMax, the global leader in cloud-based field service management solutions, to help empower businesses to drive productivity in the field. ServiceMax provides enterprises with a platform that includes work order management, field …
This week, ProntoForms is attending Field Service Fall in Fort Lauderdale, FL. We’ve been carving a presence at Field Service events for several years now, touching base with our customers and engaging professionals from across industries. Each day of the …
For some passengers, getting a glass of champagne without delay is almost as important as arriving at their destination without delay. In-flight cabin crews perform a number of different tasks during each flight, from greeting and servicing customers to following …
A great customer experience is key to reducing churn, garnering repeat business, and maintaining a strong brand reputation. But how do you measure the quality of your services in a cramped cabin at 30,000 feet? You start by collecting as …