We’ve added new functionality to our customer feedback and site readiness forms. These web-based customer-facing forms now offer calculations and string concatenation questions. The same great taste that was only available in our app-based forms is now freshly baked into …
If you ever wondered what it would be like to have field service executives and technicians together in a (virtual) room engaging in an honest, no-holds-barred discussion, well here’s your chance. An IdeaShare event sponsored by Service Council™ and ProntoForms …
A decade ago, Clive Humby, mathematician and one of the world’s data pioneers claimed, “Data is the new oil.” His perspective? Like oil, data isn’t valuable on its own but is transformed when gathered, connected, and refined into information used …
Building facility management checklists are probably bringing on cluster headaches for field inspection operators these days, regardless of whether it’s a healthcare facility (hospitals, nursing homes and the like), a residential tower, a commercial block, or a manufacturing plant. The …
What could a product manager for one of the world’s largest fruit-breeding operations have in common with the person in charge of service operations management at Shell? A lot more than you’d think. We interviewed Carol Higgins, Product Manager at International …
Buzzwords frequently insert into everyday business talk. “Paradigm shift” and “lean”—popularized in the 1990s. “Disruptive”—taking hold in the mid-2000s. “Mindset”—a staple of the 2010s. These days, as we move into the paradigm shift caused by COVID-19, resulting in a mindset …
WBR Insights recently published their annual Emerging Technologies in Field Service report. This special edition of their annual report is especially interesting to us as it explores the topics of digital transformation and edge computing in the service sector – …
G2, a world leader in peer-to-peer review sites released its Spring 2021 Grid® Report for Mobile Forms Automation. Yet again, we’ve been named the category leader. A whopping 97% of users rated ProntoForms — the global leader in field-focused low-code …
