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Field service is complex and ever-changing. There’s a strong need to keep up with accelerated digital transformation efforts and emerging technologies. Then there’s the desire field service leaders have to keep customers satisfied in a world where their demands are …

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As part of our mission to help organizations make data work for them and empower firstline workers to ensure their efficiency and effectiveness, we’re excited to launch Data Routing, a new capability for customers on our Enterprise Tier.  The problem   Execution of front-end work requires synthesizing a large amount of …

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Wait. Hold the phone! Especially if it’s being used to transfer work between technicians. We’ve added a new option for a field service tech to transfer partially completed form submissions directly to another technician.  Announcing ProntoForms Teamwork Direct Transfer. A Refresher on ProntoForms Teamwork    Let’s go back to square one and give you a quick refresher on ProntoForms …

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We’re shouting it from the rooftops. EMPOWER’21, ProntoForms’ annual user conference was a huge success! It was a full day of exciting roundtables, inspiring keynotes, and info-packed sessions. With insightful presentations on a wide variety of topics, field service professionals …

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Our Product Documentation team has been heads-down developing a new way to enhance your ProntoForms’ experience. Their hard work has paid off, and we’re excited to announce ProntoForms’ new Product Documentation Portal. How this portal helps you The materials in …

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On September 1st, 2021, we hosted EMPOWER’21, our annual user conference. We brought a group of passionate ProntoForms fans (virtually) and gave them a full day’s worth of exciting programming.  With a jam-packed agenda tailored for field service pros, attendees …

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