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From Executive to Technician:
The Impact of Rapid Automation

Featuring a powerful roster of field service leaders

Barry Lambert
Barry Lambert
General Manager
Tom Sullivan
Tom Sullivan
Director of Quality
John Carroll
John Carroll
Founder & CEO
The Service Council
Aly Mawani
Aly Mawani
VP, Client Success & Operations

Rapid automation is the new reality of any field service organization. But how is automation actually impacting field service organizations from board level to ground level?


In this IdeaShare, hear from an executive and a technician & ops expert from the same organization that underwent rapid automation. They'll discuss how it impacted their business challenges and give real life examples about how automating processes revolutionized their day-to-day work.


In this session you'll learn:

  • Real-world examples of rapid automation with actionable takeaways
  • How rapid automation creates seamless knowledge transfer between techs of any tenure
  • The impact rapid automation has on the full asset lifecycle
  • How field service macrotrends are tackled with rapid automation
  • How rapid 'rapid automation' realistically is
The talks were a Zoom-hosted event that happened on August 30th, 2022
For all field service leaders

The recorded panel