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ProntoForms rated 4.7/5 in Gartner Peer Insights Voice of the Customer Report

Main Packshot

out of 5 overall rating
from enterprise customers


'Willingness to Recommend',
a higher than mean percentage
in the vendor comparison

ProntoForms is a field-focused low-code platform recognized in the 2019 Gartner Magic Quadrant for Enterprise LCAP

We placed in Gartner's 2019 Magic Quadrant for Enterprise LCAP.
You know what Gartner said about us, now see what our customers are saying.

The Gartner Peer Insight Voice of the Customer report brings together verified, aggregated enterprise reviews to help inform IT leaders who are evaluating enterprise LCAP solutions.

"These reviews give insight into not only how satisfied existing customers are with a vendor's product, but also their experience in negotiating with the vendor, getting support for the product or service, and their overall implementation effort. This information can provide you with a firsthand view on what to expect from a particular vendor." - Gartner


Field-focused, because our customers are

Of the 18 solutions providers included in the report, ProntoForms a field-focused low-code platform received an above average overall rating from its enterprise customers.

As a field-focused provider, we believe Gartner's aggregated reviews from end-users re-confirm ProntoForms' role in manufacturing, construction, energy and utility spaces. Of the reviews received, as of October 31, 2019, 24% were submitted by enterprise customers in Manufacturing, 19% from Energy and Utilities, and 19% from Construction.

We believe this further highlights the need for field service organizations to not only make use of the flexibility and democratized app building that an enterprise-grade LCAP solution provides but also to utilize a solution that is tailored to their processes.

Due to the focus in field service, ProntoForms integrates with many solutions to amplify their field service capabilities. This includes platforms in the Gartner Peer Insights Voice of the Customer report such as Salesforce.

Gartner Peer Insights

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Prontoforms


A solution loved by enterprises

Our customers are incredibly important to us we succeed when we empower their successes. We believe the Gartner Peer Insight Voice of the Customer report for Enterprise LCAP represents a chance to not only amplify our customers' experiences, but also to inform those seeking a field-focused LCAP solution of the value we can provide.

Here a few Gartner Peer Insights reviews of ProntoForms in the past year:

"Transformational for our business. We continue to discover new, innovative ways to use."
Sr. Manager, Technology & Innovation in the Manufacturing Industry

"Sales, Implementation, training and on-going support has been outstanding. They really take the time to understand your business and how their technology can add value."
CIO in the Energy and Utilities Industry

"Great for rapid development of multi-platform manual data capture solutions."
Senior IT Business Analyst/Architect in the Energy and Utilities Industry

"ProntoForms delivers good combination of powerful platform and customer focus."
IT Project Manager in the Manufacturing Industry

Get the complimentary report for a vendor comparison of eligible Enterprise LCAP solutions and get ahead of the software megatrend that is set to change the face of service in the next 5 years.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

* Gartner, Magic Quadrant for Enterprise Low-Code Application Platforms, Paul Vincent, Jason Wong, Mark Driver, Yefim Natis, Kimihiko Iijima, August 8, 2019.

* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

* Gartner, Gartner Peer Insights 'Voice of the Customer': Enterprise Low-Code Application Platforms, 12 December 2019.

* Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.

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