Gain visibility with field service analytics
We're here to support you, no matter where you are on your data maturity journey.
Field monitoring capabilities out of the box
Increase visibility
Stay up-to-date with “what happened” in the field.
Optimize processes
Quickly identify gaps, bottlenecks, or opportunities for improvements.
Rapid summaries
Keep executives and stakeholders in the know with high-level dashboards.
BASIC ANALYTICS
Monitor changes.
Zero-in on specific questions.
Spot data trends.
Zero-in on specific questions.
Spot data trends.
Empower users to track the frequency of question responses. Every form submission can automatically be converted into a datapoint on a graph—no manual intervention required.
Answer questions like:
- How many poor satisfaction responses have we had this month?
- Are specific questions being skipped by technicians?
- How often is a particular test failing for a specific asset?
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FORM ACTIVITY
Ensure SLA compliance.
Track team performance.
Monitor deployment adoption.
Track team performance.
Monitor deployment adoption.
Gain insight into dispatch and form status by time, location, status, or user filters. Display data in a list, map, or chart view for easy analysis and drill down into individual submissions to review work performed in its entirety.
Answer questions like:
- What orders have been submitted back from the field?
- What dispatches are outstanding right now?
- What is the status of a form?
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Form Submissions Dashboard
View day-to-day submission stats.
Monitor form use.
Identify bottlenecks.
Monitor form use.
Identify bottlenecks.
Visually graph or chart submissions within a specific timeframe - for example, submissions in the past day or week - or geospatially to monitor submissions based on where they were submitted. Dashboards automatically update to keep data fresh.
Answer questions like:
- On what days are forms being utilized the most?
- What is the frequency of submissions on a user-by-user basis?
- Which forms are being used the least?
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Need more analytics firepower?
Multi-dimensional, multi-workflow, and multi-faceted analytics to power executive decsion making.
WORKFLOW ANALYTICS
"ProntoForms tells us what needs to happen tonight, tomorrow, and next week as we look towards the future of providing the best service for our clients."
Jared Agan
President
Ready to unleash productivity?
Get a demo and start a trial today.
or call us 1-888-282-4184