Business insights delivered to the right people at the right time

Enterprise Analytics

KPI Dashboards

What sets us apart? Enterprise grade analytics.

We fully integrate Birst, recognized by Gartner as the #1 embedded BI solution.

Build and deliver custom reports and real-time field service dashboards

Uncover patterns, correlations, and root causes of critical issues, then automatically send custom reports to stakeholders.

Implement continuous improvement programs

Analyze historical data to measure the effectiveness of your business processes, workflows, and quality against targets.

Manage and optimize advanced workflows

Build preventative maintenance programs that automatically trigger tasks or SMS's when thresholds are breached.

Create custom dashboards to suit your needs

Field Productivity

Use our field service reporting software to visualize key performance indicators with the ability to drill down to see trends and details in collected data.

Answer questions like:

Is any team's overall productivity improving or worsening?
Is every team achieving their objectives or targets?
Which team or employee is falling behind the rest?

Customer Satisfaction

Management can slice and dice customer data to uncover the root cause of customer dissatisfaction and establish best practices and training programs to ensure high customer satisfaction across the field organization.

Answer questions like:

Which customers do we need to focus our attention on to improve their level of satisfaction?
Which team or service is most often contributing to low satisfaction?
Who are our most satisfied customers and what service delivery practices should we be duplicating across the organization?

Service Quality

Monitor the number of unplanned/emergency events, and discover what tasks or items need to be addressed based on their quality score.

Answer questions like:

Has our quality of service improved or worsened over time?
Which teams have the highest or lowest service quality rating?
Is the number of unplanned events increasing or decreasing?

Compliance

Monitor and manage every field team's ability to meet its obligations such as regulatory policies and laws or customer Service Level Agreements (SLAs).

Answer questions like:

What is our overall compliance score? Does it get better or worse every year?
Which region or team has the lowest compliance score?
How many SLA-related tasks do we have to perform this period?

What sets us apart? Pre-configured KPI dashboards.

We fully integrate Birst, recognized by Gartner as the #1 embedded BI solution.

Real-time field service dashboard reports

Rank jobsites by quality scores, track customer satisfaction, identify high and low performers.

Continuous improvement programs

Dispatch up-to-date forms to the field in real time and improve compliance with advanced version control tools

Stay compliant

Use field service reporting software to determine the effectiveness of your business processes, workflows, and quality controls.

Maximize your productivity with real-time performance insights

Submissions by users
Identify high/low performers

Custom KPIs
Track your key performance indicators

Follow your teams
View jobs and submissions by location

Powerful filters
View ranges, or zero-in on specific users or forms

Ready to unleash productivity?
Get a demo and start a trial today.

or call us 1-888-282-4184

What sets us apart? Enterprise grade analytics.

Create custom dashboards to suit your needs

What sets us apart? Pre-configured KPI dashboards.

Maximize your productivity with real-time performance insights

Ready to unleash productivity?Get a demo and start a trial today.

Ready to unleash productivity?
Get a demo and start a trial today.