"Using mobile forms allowed us to eliminate 7 days worth of transmitting information to a real-time notification system."
- Improve efficiency in the field
- Auditable history of equipment repairs
- Prove compliance with safety regulations
- Transformed 7-day system into real-time notification
- Cloud-based repair tracking system
- Automated safety compliance process
Graniterock is one of California's premier construction materials producers, delivering hot mix asphalt, recycled asphalt, concrete and other materials to roads, highways, runways and bridges from San Francisco to Monterey.
Safety is a core value at Graniterock, and the company requires employees to adhere to safe work practices at all times.
The company wanted to update its slow, paper-based process for equipment and safety inspections to a more efficient solution based on mobile devices and cloud-connected services.
In addition, Graniterock wanted the mobile solution to help the company streamline and automate the company's safety compliance program and move from storing paper forms in a filing cabinet to an easily manageable, cloud-based system.
Recently, the company adopted mobile technology to transform its safety inspection program from a series of manual and time-consuming processes, to a cloud-based management system that operates in real time.
The end-to-end mobile solution begins with field operators performing safety inspections on vehicles, equipment, and job sites directly on an iPhone or iPad. Once a Graniterock operator completes a safety inspection form, the automated workflow solution uploads the data as a PDF to a secure FTP server, and as raw data to an analytics engine.
Should an asset in the field require maintenance, the inspection data is seamlessly dispatched to a master mechanic who can review the submitted form, including images, to determine who should perform the repairs.
The system makes it easy for Graniterock to track the maintenance record for each asset and prove safety compliance in case of a safety audit.
The mobile forms solution allowed Graniterock to speed up the process of scheduling asset repairs from seven days using paper forms, to a real-time notification system.
When OSHA asks to see all safety reports from a specific project 8 months ago, the company's safety team doesn't have to rummage through filing cabinets or visit a warehouse full of boxes. All the files are stored safely in the cloud and just a quick search away.
"The compliance aspect is the driving force behind our implementation, there's no question."
"At the same time, the margins in our business are thin and competition is tough. You always have to drive for improvements and figure out how to be better, faster, cheaper, so the efficiency aspects are very welcome too." continues Rodney Jenny, Executive VP, Construction Division Manager with Graniterock.
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Past & upcoming events
Our EMPOWER21 User Conference was a huge sucess! If you work in field service, it's the perfect blend of Fortune 500 thought leadership from stellar companies like KONE, Philips, PG&E, and Shell, product best practices, and insider tips. Don't miss out!
Exploring New & Expanded Revenue Opportunities for Future Growth Abstract Blurb: The pandemic taught field service professionals a lot about their field force's resilience, speed and agility. Find out how service leaders pivoted their business models to capture revenue through new/different business sectors, and improved processes for onboarding and training technicians in these new sectors to maximize this revenue.
Field technicians are the customers' face of the company and techs' job processes—for good or bad—influence their happiness and job satisfaction. But what happens when many technicians are debating their future in field service? Join a stacked field panel that brings together executives and technicians from Schneider Electric, Trane Technologies, and Cummins to talk shop on improving satisfaction across the board.
At Phillips Healthcare, low-code apps are part of their solution for ensuring technicians automatically complete work in-compliance and that potential audits are painless. Join us as we dive deep into exactly how Philips uses ProntoForms to service some of the most stringently regulated assets on the planet.
SUEZ, a global water expert in the water and waste sectors, was looking to improve operational efficiency and put the right tools in technicians' hands. Watch this webinar for a deep dive into how digital transformation in asset management is possible with custom field apps and agile technology.WATCH SESSION
Gain valuable insights from a squad with numerous years of field service experience working at Fortune 500 companies. Pat Foley, ProntoForms' Client Director will be joined by Dominique Vaes, Founder and Senior Partner at Field Service in Motion, and Johan Franck, Associate Partner at Field Service in Motion, to discuss their lessons learned with digital transformation trends. Come learn how to hit targets no matter how agile and fast digital goals are becoming.
In this session discover:
- How digital transformation is now table stakes in 2021
- What leading field organizations are asking about digital transformation
- How to gain organizational commitment and then manage change
- The power of low-code apps for field service productivity
Don't make rush digital transformation decisions or implementation mistakes. Chris Bade, VP Field Service & Customer Support at Analogic Corporation and David B. Bishop, Director of Service Operations, Building Solutions North America at Johnson Controls discuss how to ensure internal buy-in and business goal alignment in your organization and that tech you invest in today will delivers value to your customers in the long-run.
Service Council and ProntoForms get together for a fluffy talk on lofty dreams of achieving digital transformation nirvana, but for actionable and meaningful takeaways to help you build out your bulletproof digital transformation strategy for 2021.
This virtual town hall brings together field service expertise and learnings from ProntoForms, an organization that has helped deploy countless COVID-related and 2020 response apps in the past year, and one of their prominent customers who will discuss strategies and actions that has helped their organization stay agile and accelerate digital transformation to meet new and unique service requirements and health and safety guidelines
Field and tech executives join Alvaro Pombo, CEO of ProntoForms, to discuss how their organizations have accelerated their digital transformation and tackled the growing demands and evolving requirements of this new business climate.
Learn, innovate, and network. Whether you're a seasoned ProntoForms guru or just getting started with digital transformation and field automation, get ready to become a field efficiency and safety hero at the EMPOWER'20 virtual conference.
Hear from inspiring keynote speaker Jon Barr, CIO of KONE Americas, and watch virtual panels with Ryan Tidd, the Engine Operations Capability and Innovation Director at Cummins, and ProntoForms' VP of Operations and scaling expert, Aly Mawani.