- Meet health and safety requirements
- Effectively communicate critical health and safety data
- Accelerate incident report processing time
- Over 12 form types mobilized, and growing
- Over 30 hrs/month of data entry eliminated
- 1-hour incident report processing
The Crosstown Transit Constructors project is a joint venture of four Canadian and American construction firms, lead by Obayashi. Its goal is to complete the western contract for the Eglinton Crosstown Extension LRT for the city of Toronto, to expand the city's subway system.
This extensive construction project is one with high health and safety requirements, including the undertaking of regular construction audits and adherence to stringent regulations.
Featuring close to 300 employees (including subcontractors), the Crosstown project uses over a dozen types of critical forms that field workers must fill out. Thus, according to Christina Lindstrom, the Crosstown project's Health and Safety Manager, the communication of information is a key challenge.
"We began the old-fashioned way, with paper forms in the field, for everything from safety site checklists to surface engineering reports. But we knew there had to be a more efficient and effective way of communicating this data."
Through research and due diligence, the Crosstown project leads decided on mobile forms from ProntoForms to speed up business processes and increase productivity.
ProntoForms is a mobile form application and platform for smartphones and tablets that allows media rich data to be collected on the job site - no matter where it may be. Users fill out forms on mobile devices, capturing text, signatures, photos (with the ability to sketch on an image), bar/QR codes, GPS and time stamps, and more.
Users can also access key back-office data within forms (ex. parts or client information). Once complete, forms can be sent to a variety of destinations, including back-office systems such as Oracle or SAP and cloud services such as SharePoint, Dropbox and Google Sheets.
"We tested out ProntoForms and liked it right away. It was easy to see the value in mobilizing our forms in the field. We began our ProntoForms rollout with approximately 15 users on iPhones and iPads, with plans to expand use."
Several of the ProntoForms features have proven to be invaluable to the data collection process, including offline functionality and photo capture.
"We use iPads in the field and underground, so the ability of the ProntoForms application to function without network connectivity is huge for us. Our field staff fill out mobile forms. Then, once connectivity is established, the forms are sent from the App's outbox."
"Previously, paper forms would eventually make their way back to me. I would then have to review them for errors and perform time-consuming data entry or scanning."
"Before, the process could take up to five days. Now, forms are dispatched to all of management via ProntoForms and the whole process takes an hour."
The success of the mobile form deployment has management looking at other processes in which ProntoForms can be deployed.
"In an industry where safeguarding employees and the job site is paramount, ProntoForms has greatly helped to streamline and speed up our health and safety data collection and reporting."
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Past & upcoming events
Field Service Directors gather to discuss the major transformations due to globalization, digitization and changing customer behaviours. Service businesses to understand the need to adapt in order to build a world-class proactive division that will converge machine, data, and customer satisfaction.REGISTER HERE
Join ProntoForms, the Service Council, and a packed panel of subject matter experts and industry leaders, as we explore what best-in-class organizations are prioritizing in building a Mental Health, Wellness & Safety driven culture.
Join us as we discuss Conrad's experience with ProntoForms through Philips, what led him to joining ProntoForms' board, and what is the differentiating value that ProntoForms brings to customers.
This stacked panel brings together field service leaders from GOJO/Purell, Orthoclinal Diagnostics, and Elekta to talk top priorities as they head into 2022. This free virtual event will give you a front-row seat as you gain insights and listen to a few predictions about what lies ahead for organizations with field service teams.
Digital transformation is no longer a nice-to-have for field organizations—it's table stakes. Ditching paper or outdated processes and moving towards rich data collection and visibility has never been more important. Join our session to understand the fundamentals of digital transformation, the macroeconomic factors driving it in field service, and how you can accelerate your organization's digital transformation journey today.WATCH SESSION
Data is everything when it comes to staying compliant and agile. Shawna Zitrick, Alcon's Business Operations Manager and Mark Scott, ProntoForms' VP of Marketing discuss how low-code apps along with a killer FSM platform streamlines admin work, makes compliance easier, and keeps medical device manufacturing organizations agile.
Our EMPOWER21 User Conference was a huge sucess! If you work in field service, it's the perfect blend of Fortune 500 thought leadership from stellar companies like KONE, Philips, PG&E, and Shell, product best practices, and insider tips. Don't miss out!
Exploring New & Expanded Revenue Opportunities for Future Growth Abstract Blurb: The pandemic taught field service professionals a lot about their field force's resilience, speed and agility. Find out how service leaders pivoted their business models to capture revenue through new/different business sectors, and improved processes for onboarding and training technicians in these new sectors to maximize this revenue.
Field technicians are the customers' face of the company and techs' job processes—for good or bad—influence their happiness and job satisfaction. But what happens when many technicians are debating their future in field service? Join a stacked field panel that brings together executives and technicians from Schneider Electric, Trane Technologies, and Cummins to talk shop on improving satisfaction across the board.
At Phillips Healthcare, low-code apps are part of their solution for ensuring technicians automatically complete work in-compliance and that potential audits are painless. Join us as we dive deep into exactly how Philips uses ProntoForms to service some of the most stringently regulated assets on the planet.
SUEZ, a global water expert in the water and waste sectors, was looking to improve operational efficiency and put the right tools in technicians' hands. Watch this webinar for a deep dive into how digital transformation in asset management is possible with custom field apps and agile technology.WATCH SESSION
Gain valuable insights from a squad with numerous years of field service experience working at Fortune 500 companies. Pat Foley, ProntoForms' Client Director will be joined by Dominique Vaes, Founder and Senior Partner at Field Service in Motion, and Johan Franck, Associate Partner at Field Service in Motion, to discuss their lessons learned with digital transformation trends. Come learn how to hit targets no matter how agile and fast digital goals are becoming.
In this session discover:
- How digital transformation is now table stakes in 2021
- What leading field organizations are asking about digital transformation
- How to gain organizational commitment and then manage change
- The power of low-code apps for field service productivity
Don't make rush digital transformation decisions or implementation mistakes. Chris Bade, VP Field Service & Customer Support at Analogic Corporation and David B. Bishop, Director of Service Operations, Building Solutions North America at Johnson Controls discuss how to ensure internal buy-in and business goal alignment in your organization and that tech you invest in today will delivers value to your customers in the long-run.
Service Council and ProntoForms get together for a fluffy talk on lofty dreams of achieving digital transformation nirvana, but for actionable and meaningful takeaways to help you build out your bulletproof digital transformation strategy for 2021.
This virtual town hall brings together field service expertise and learnings from ProntoForms, an organization that has helped deploy countless COVID-related and 2020 response apps in the past year, and one of their prominent customers who will discuss strategies and actions that has helped their organization stay agile and accelerate digital transformation to meet new and unique service requirements and health and safety guidelines
Field and tech executives join Alvaro Pombo, CEO of ProntoForms, to discuss how their organizations have accelerated their digital transformation and tackled the growing demands and evolving requirements of this new business climate.
Learn, innovate, and network. Whether you're a seasoned ProntoForms guru or just getting started with digital transformation and field automation, get ready to become a field efficiency and safety hero at the EMPOWER'20 virtual conference.
Hear from inspiring keynote speaker Jon Barr, CIO of KONE Americas, and watch virtual panels with Ryan Tidd, the Engine Operations Capability and Innovation Director at Cummins, and ProntoForms' VP of Operations and scaling expert, Aly Mawani.