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Service Game-Changer: Customer Readiness & Satisfaction Forms


We've heard your requests: customer-facing forms are here.

This exciting new feature improves the customer experience from pre to post site visit—all without requiring those on the receiving end to have a ProntoForms subscription.

Join Danielle Morley and Joel Fear, two of our product gurus, on December 11th at 1pm as they show you how to gain visibility into a site before a technician arrives and track customer satisfaction after a tech departs.

Key takeaways:

Learn how to leverage ProntoForms' new customer-facing forms.

  • Site readiness form: Eliminate unnecessary truck rolls and improve your first-time fix rate. Ask customers to give you a heads up by submitting images to show worksite details.
  • Customer satisfaction form: Capture customer feedback immediately after a service call and stay responsive to customers' needs. Include images for a customer to review and approve as proof of delivery or completed work.

Your host:

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Danielle Morley
Senior Product Manager
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Joel Fear
Product Marketing Manager

Ready to unleash productivity?
Get a demo and start a trial today.

or call us 1-888-282-4184